1. Information We Collect
We may collect and process the following types of personal data:
- Name and job title
- Company name
- Contact information, including email address and telephone number
- Information provided through contact forms or enquiries
- Technical data such as IP address, browser type, and usage data
We only collect information that is necessary for providing our services and improving user experience.
2. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide requested information
- Deliver our consultancy services
- Improve our website and services
- Comply with legal and regulatory obligations
- Communicate updates or relevant information where appropriate
We will only process your data where we have a lawful basis to do so, including consent, contractual necessity, legal obligation, or legitimate business interests.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your data with trusted third-party service providers who assist in operating our website or delivering our services, provided they comply with strict data protection and confidentiality standards.
We may also disclose information where required by law or regulatory authorities.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is entirely secure.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.
6. Your Rights
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@bettertemping.co.uk